House Rules

Welcome to our cats’ home

At Munchies, our cats’ comfort, safety and wellbeing always come first.

Our resident rescue cats live here, so we kindly ask everyone visiting their home to treat them and their space with respect.

A few simple rules help us keep Munchies calm, safe and enjoyable for cats and humans alike.

Respect the Cats

Let them choose the interaction.
You’re welcome to call the cats over, stroke them when they’re comfortable and enjoy their company, but please never chase, pull or force interaction.

Please don’t wake sleeping cats.
Our cats need plenty of rest throughout the day. If they're snoozing, let them enjoy it.

Ask before picking up a cat.
Some of our cats prefer not to be held or may have individual health or mobility needs. Please always check with a member of staff first.

Never feed the cats.
Our residents follow carefully managed diets, so please don't share your food or drinks with them.

Keep It Calm

Munchies is designed to be a relaxed café, not a playground or petting experience.

You're welcome to have a short wander to say hello to the cats when you arrive or before you leave, but during your visit we ask that you remain seated as much as possible.

Constant walking around can make the cats uncomfortable and also creates a safety risk while our team is serving food and drinks.

Let the cats come to you. Sometimes that's when the loveliest interactions happen.

Food, Hygiene & Safety

Please wash or sanitise your hands when entering the cat lounge.

Food and drinks should remain at your table and must not be left unattended.

Please don't walk around the café carrying food or drinks.

When entering or leaving the cat area, always wait for a member of staff. One door must remain closed at all times to keep our cats safely inside.

Please don't pet or stop cats on the stairs, as this can create a blockage or safety risk.

Smoking, vaping and e-cigarettes are not permitted inside the café.

Photos & Play

Take as many photos of our beautiful residents as you like! Please don't use flash.

Cat toys can be used gently and appropriately. Please don't climb, sit or stand on any cat furniture or equipment.

And remember, our cats decide whether they want to play. Sometimes they'll be ready for fun, and sometimes they'll prefer a nap!

Visiting With Children

Our minimum visiting age is 8 years old.

Children aged 8–13 must be accompanied and supervised by an adult, with a maximum of 3 children per supervising adult.

We ask our younger visitors to make a simple promise to our cats:

Be calm. Be gentle. Be kind. 🐾

No picking up cats, chasing, shouting, poking, pulling tails, sharing food or disturbing sleeping cats.

Parents and guardians are responsible for ensuring children follow our House Rules throughout their visit.

Accessibility

If you have mobility requirements, sensory sensitivities or any other accessibility needs that may affect your visit, please contact us before booking or arriving.

We'll always do our best to be transparent about our space and help you understand whether Munchies will be suitable for your needs.

Their Home Comes First

Our rules aren't here to make your visit less enjoyable. They're here so that our rescue cats can continue living in a safe, peaceful and loving home while sharing their space with all of us.

If a guest repeatedly ignores our House Rules or behaves in a way that could compromise the safety or wellbeing of our cats, staff or other visitors, we may ask them to leave.

Above all, we ask for three simple things:

Respect. Calmness. Kindness.

When our cats feel safe and happy, everyone gets to enjoy Munchies at its best.

Thank you for helping us put their welfare first.